{"id":939,"date":"2025-12-16T12:53:09","date_gmt":"2025-12-16T11:53:09","guid":{"rendered":"https:\/\/www.petraniedda.com\/?page_id=939"},"modified":"2026-01-20T23:07:33","modified_gmt":"2026-01-20T22:07:33","slug":"diritto-di-recesso","status":"publish","type":"page","link":"https:\/\/www.petraniedda.com\/en\/diritto-di-recesso\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"<p>In accordance with consumer protection legislation, you may exercise your right of withdrawal without incurring any penalty and without having to provide any reason, if:<\/p>\n<ul>\n<li class=\"translation-block\">You notify us of your cancellation of the order by email to <a href=\"mailto:info@petraniedda.com\" target=\"_self\">info@petraniedda.com<\/a> before receiving order confirmation or before the goods have been dispatched<\/li>\n<li>You are not satisfied with your purchase, you undertake to return all the products received.<\/li>\n<\/ul>\n<p class=\"translation-block\">To exercise the right of withdrawal, you must send an email to info@petraniedda.com  within 14 (fourteen) days after you have received the products. The products to be returned must be intact, sealed as originally and in good condition.<\/p>\n<p>The withdrawal notice must contain the necessary information to identify the order and state the intention to cancel the purchase, as well as a description of the product or products for which the right of withdrawal is to be exercised.<\/p>\n<p>Once we have received your notice of withdrawal, we will provide you with instructions on how to return the products. You must send back the products within 14 (fourteen) days of receipt and at your own expense. You may only ship the products to be returned after receiving our confirmation email.<\/p>\n<p>The right of withdrawal is subject to the following conditions:<\/p>\n<ul>\n<li>The right applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the purchased product<\/li>\n<li>The products must not have been used, opened or damaged<\/li>\n<li>The products must be sent back to Luch\u00eca Societ\u00e0 Agricola S.r.l., via Monti Canu, 83, 07020 - Palau (SS), Italy, within 14 (fourteen) days from the notification date of the withdrawal.<\/li>\n<\/ul>\n<p>Luch\u00eca Societ\u00e0 Agricola S.r.l. is not liable for any damage or theft\/loss of products returned by uninsured shipments.<\/p>\n<p>We will refund the full amount already paid within 14 (fourteen) days after the returned products have been received by us, by reversing the amount charged to your credit card.<\/p>\n<p>The right of withdrawal is lost entirely if Luch\u00eca Societ\u00e0 Agricola S.r.l. ascertains that the essential condition of the goods' integrity (packaging and\/or contents) is not met, notably in cases where:<\/p>\n<ul>\n<li>the absence of the original external and\/or internal packaging<\/li>\n<li>the product is not returned as a whole<\/li>\n<li>the product is returned damaged.<\/li>\n<\/ul>\n<p>If the right of withdrawal is forfeited, the goods will remain at our premises and will be available for collection at your own expense.<\/p>\n<p>In the event of any dispute relating to the application, execution or interpretation of these return conditions, the court at the consumer's place of residence or domicile shall have jurisdiction, provided it is located within the Italian state. In all other cases, including those involving non-consumer (business) customers, the Court of Milan (Italy) shall have exclusive jurisdiction.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>In conformit\u00e0 con la normativa a tutela dei consumatori, potr\u00e0 esercitare il diritto di recesso senza incorrere in alcuna penalit\u00e0 e senza dover fornire alcuna motivazione, se: comunica la disdetta dell\u2019ordine via e-mail all\u2019indirizzo info@petraniedda.com prima di averne ricevuto conferma oppure prima che la merce sia stata spedita; non ritenendosi soddisfatto dell\u2019acquisto effettuato, si impegna&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-939","page","type-page","status-publish","hentry","entry","no-media"],"_links":{"self":[{"href":"https:\/\/www.petraniedda.com\/en\/wp-json\/wp\/v2\/pages\/939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.petraniedda.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.petraniedda.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.petraniedda.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.petraniedda.com\/en\/wp-json\/wp\/v2\/comments?post=939"}],"version-history":[{"count":3,"href":"https:\/\/www.petraniedda.com\/en\/wp-json\/wp\/v2\/pages\/939\/revisions"}],"predecessor-version":[{"id":1254,"href":"https:\/\/www.petraniedda.com\/en\/wp-json\/wp\/v2\/pages\/939\/revisions\/1254"}],"wp:attachment":[{"href":"https:\/\/www.petraniedda.com\/en\/wp-json\/wp\/v2\/media?parent=939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}